East Renfrewshire MP, Paul Masterton has raised concerns surrounding ‘online ticket bots’ and the effect they have on pushing up prices for festival and concert goers.
Online bots can harvest hundreds of tickets when they initially go on sale, before re-selling them in a secondary market to the general public. This allows ticketing bot companies to artificially increase the price of a ticket in order to make a profit.
Mr Masterton had raised his concern to the Secretary of State for Culture, Media and Sport the Rt. Hon Karen Bradley MP.
The Secretary of State said she ‘sympathised’ with Mr Masterton concerns especially during the festive period. She went on to add that the Government is introducing a new offence in the Digital Economy Act 2017 to prevent such automated software, whilst also strengthening provisions in the Consumer Right Act 2015.
Commenting East Renfrewshire MP, Paul Masterton, said:
‘Constituents had raised concerns with me surrounding the use of online ticket bots. It is simply unacceptable that large companies are able to inflate prices for customers who just want to see a concert or attend a festival or a football match. I am happy to see the UK Government putting measures in place, so practises like this become a thing of the past.’